Subject: Re: support requirement
Date: 30 Aug 1999 20:35:51 -0000

From: <>
> What defines "supported" as far as ISO 9000 is concerned?  There's no way
> for vendor X to "self support" their own product and remain ISO 9000
> compliant?

I'd guess it would be best to have an ISO 900X support shop. I'm not aware
if LinuxCare or anyone else is going for certification.

If someone who understands the ISO 900X standards could write an article on
fitting Open Source within your ISO shop, it might help.