Subject: Support as Insurnace article?
From: Phil Hughes <>
Date: Thu, 8 Dec 1994 08:26:17 -0800 (PST)

I think the "support as insurance" issue is real important.  I know one
consultant that offers something along these lines.  One of the big
problems with commercial acceptance of Linux is the lack of one place to
call/complain/sue when something doesn't work.  I am finding that
commercial users don't really care about the "parentage" of something that
solves a problem but they are very concerned about 1) it working, and 2)
it continuing to work.

I would welcome an article on this issue for a future issue of Linux
Journal.  If someone is interested in writing it, either contact me or our
editor, Michael K. Johnson at
Phil Hughes, SSC, Inc. P.O. Box 55549, Seattle, WA 98155  (206)FOR-UNIX
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