Subject: Re: a mechanism for getting paid for support
From: James Horton <horton@cftnet.com>
Date: Fri, 13 Jan 1995 11:57:06 -0500 (EST)

send me details of your service!

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On Fri, 13 Jan 1995, Nathaniel Borenstein wrote:

> Excerpts from mail: 13-Jan-95 Re: a mechanism for getting..
> tribble@netcom.com (996*)
> 
> > A couple of more things.  AMIX was tracking state taxes for people in
> > different states, had automated support for contract resolution, had
> > arbitration services in place to resolve disputes, didn't transmit credit
> > cards over the net, etc.  FV may have some of these (though my impression
> > is not many), but I worry about the security of their payment mechanism
> > (and people's credit card numbers).
> 
> Well, let's take them one at a time:
> 
> 1) Automated support for contract resolution:  I really don't know what
> you mean by this, because we have a standard terms & conditions
> document, no contracts required.  (Do you sign a contract each time you
> go to the store?)
> 
> 2)  Arbitration service:  We inherit the dispute resolution process for
> credit cards, since they're the underlying payment scheme, but we layer
> on some additional buyer protection because we allow ANYONE to be a
> seller, without going through the Visa/MC merchant approval process.
> 
> 3)  Credit cards on the net:  We never send your credit card number over
> the net.
> 
> If you're worried about the security of credit card numbers, you don't
> understand how the system works -- the numbers never appear on any
> Internet machine, either in clear text OR encrypted.  How much safer can
> you get?  -- Nathaniel
>