Subject: Re: Open Source Developer Exchange
From: DV Henkel-Wallace <gumby@henkel-wallace.org>
Date: Sat, 1 Mar 2003 17:13:55 -0800

On Saturday, Mar 1, 2003, at 16:44 America/Los_Angeles, Ron Lancaster 
wrote:
> This is a very insightful piece by Tom. He has described one of the
> problems with a feature exchange: that it forces the consumer to, 
> "think
> too hard in order to use the service". I believe this is one reason why
> proprietary models work so well - they do the thinking on behalf of the
> consumer. And in the cases where the consumer wants choice, they offer
> few (such as "lite" and "enterprise").
>
> Any suggestions on how to reduce the thinking the consumer has to do?

Offer "lite" and "enterprise" versions.  It's a tried-and-true approach 
in the FSB world too.